Artist Partnership Agreement
Partner Associate!
We have a Partnership Agreement that you must agree to in order to use our Services.
To make it easier to read, here’s a summary of the key points.
This Partnership Agreement is an agreement between you as a Beauty Bell Partner and us (The Beauty Bell), which forms the basis of the partnership relationship.
This Partnership Agreement also includes additional Partner Partnership Agreements, which include but are not limited to, Policies and all Special Terms from supporting service providers (for example, terms issued by payment service providers such as Xendit related to the use of payment and fund withdrawal systems, as well as terms from other technology providers used in providing services on the Beauty Bell Application), which apply along with any changes from time to time.
The Partner Application is an application that connects you with us and with Users.
In connection with beauty service activities, all such activities are carried out independently by you based on User requests through the Beauty Bell Application.
We do not provide direct instructions on how you perform those services, as this relationship is an independent partnership.
This Partnership Agreement also regulates your and our rights and obligations.
To understand further, please refer to the detailed explanation in the Partnership Agreement.
The Partnership Agreement remains in effect as long as you are active on the Beauty Bell platform and will continue to apply as long as you use our Services, unless terminated as provided in this Partnership Agreement.
Accessing the Partner Application binds you to the applicable laws and regulations related to this Partnership Agreement.
You can read the full details of our Partnership Agreement below.
- ABOUT THE BEAUTY BELL
The Beauty Bell is a digital platform that connects beauty service providers with customers through an electronic system.
The Beauty Bell provides a system to connect you, as a beauty service provider (Beauty Bell Partner), with Users who need such services through the application.
The Beauty Bell does not provide or act as a direct provider of beauty services, and does not act as a salon, agency, or as a party that sets prices or work schedules for Partners.
All beauty services are provided by you to Users, and you act as an independent third-party service provider conducting your own business, not as our employee, agent, or
representative.
- DEFINITIONS AND INTERPRETATION
In this Agreement, the following terms shall have the meanings set forth below: Account means a registered account obtained by the Partner after registration to access The Beauty Bell Services.
Partner Application means the electronic application provided by The Beauty Bell to Partners, which functions to connect Partners with Users and allows Partners to receive orders, manage schedules, handle beauty services, and conduct transactions digitally.
User Application means the electronic application provided by The Beauty Bell to Users to order Beauty Services offered by Partners through the platform.
Partner Wallet means a temporary fund storage and recording feature owned by the Partner within the Partner Application, which records transaction results from completed Beauty Services. Partners can withdraw funds by filling in bank account details matching the registered name, and the withdrawal process will be carried out after verification by The Beauty Bell.
Applicable Law means all laws, regulations, policies, or government provisions applicable within the territory of the Republic of Indonesia.
User Information means information about Users provided to Partners by or on behalf of The Beauty Bell, including but not limited to name, location, contact information, and beauty service preferences.
Personal Information means any data or information that can be used to identify an individual, directly or indirectly, as regulated under applicable laws in Indonesia.
Policy means the Privacy Policy and other policies, guidelines, or directives issued by The Beauty Bell from time to time.
Special Terms means additional provisions that may be imposed by The Beauty Bell for certain types of services in the future, if deemed necessary.
The Beauty Bell Services means the services provided by The Beauty Bell to connect Partners and Users through the Partner and User Applications, including payment systems, websites, support services, and other supporting features.
Beauty Services means make-up, nail art, eyelash extension, hair styling, waxing, and similar services provided by Partners to Users through The Beauty Bell Application.
Partner Services means the provision of Beauty Services by the Partner directly to Users through The Beauty Bell Application.
Partner means an individual or business entity that has been registered and approved by The Beauty Bell to provide Beauty Services to Users through The Beauty Bell Application.
User means the end user of the User Application who is registered and uses The Beauty Bell Application to order Beauty Services.
Payment Provider means a third party that facilitates payment transactions between Users and Partners, namely Xendit, which acts as the official payment service provider for transactions within The Beauty Bell Application.
Mobile Device means a smartphone, tablet, or other electronic device used by Partners or Users to access The Beauty Bell Application.
Platform means the entire digital system managed by The Beauty Bell, including the application, website, and payment systems used to support transactions between Partners and Users.
Update means any update, fix, or enhancement to The Beauty Bell Application made from time to time to improve platform functionality and security.
Territory means the territory of the Republic of Indonesia, particularly Jakarta, where The Beauty Bell Application operates and Partners may provide Beauty Services.
- YOUR RESPONSIBILITIES AS A PARTNER
PARTNER COMMITMENT TO THE BEAUTY BELL
3.1.
You acknowledge, declare, and continuously warrant throughout the duration of this Partner Terms of Use that:
a. You have full authority to sign this Partner Terms of Use and perform your obligations under it.
b. You are at least 18 (eighteen) years old and are legally competent to sign and perform this Agreement.
c. You are a female individual providing beauty services personally and are not an employee, agent, or representative of The Beauty Bell. You act as an independent third party operating your own business.
d. You possess the ability, experience, and/or skills to provide beauty services and guarantee that all equipment, materials, and tools used in the provision of Beauty Services are clean, sterile, and professional in accordance with applicable beauty service standards.
e. You are fully responsible for the safety, security, and quality of the beauty services you provide to Users, including all risks arising from the performance of such services.
f. The Beauty Bell does not provide and is not responsible for any insurance or protection against accidents, losses, or damages that may occur during the provision of Beauty Services.
All risks are your sole responsibility as a Partner.
g. You are required to comply with all applicable laws and regulations in Indonesia, including those regarding business permits, health, and hygiene, as well as to adhere to the provisions applicable at The Beauty Bell.
h. You must maintain good manners, professionalism, and User privacy during the provision of Beauty Services, and are strictly prohibited from engaging in any act of harassment, discrimination, fraud, or unethical behavior in any form.
i. You must maintain the confidentiality of Users’ personal information, including but not limited to names, addresses, phone numbers, and other personal data. Such information must not be used for purposes outside the provision of services within The Beauty Bell application.
j. You must ensure a safe and professional working environment during home service, including not bringing other individuals without the User’s permission and not engaging in any actions that may cause Users to feel unsafe.
k. You are only permitted to use your personal mobile device and internet access to operate The Beauty Bell application and are prohibited from sharing your account with others.
l. You must provide true, valid, and accurate data and documents to The Beauty Bell, including personal identification and bank account information under your own name for fund withdrawals from the digital wallet feature.
m. You must use The Beauty Bell services for lawful purposes and in accordance with the intended use and terms of the platform.
n. You are free to determine your service rates independently through the application, with full responsibility for the quality of the services provided to Users.
o. You may refuse User service requests for reasonable reasons. The Beauty Bell reserves the right to review such refusals if they occur repeatedly without valid reasons.
p. You are prohibited from engaging in fraudulent activities, order manipulation, or any other actions that could harm Users or The Beauty Bell’s system.
q. If you violate the provisions of this article, The Beauty Bell reserves the right to take action according to the level of violation, including but not limited to: (a) Written warning
(b) Temporary suspension of the Partner account, or (c) Permanent deletion of the account,
and, if necessary, report the violation to the competent authorities in accordance with
Applicable Law.
- YOUR INTERACTIONS WITH USERS
4.1. The provision of Partner Services (beauty services) performed by you to Users through the Beauty Bell Application establishes a direct relationship between you and the User, in which Beauty Bell is not a party to that relationship or transaction. Beauty Bell only acts as an intermediary platform connecting Partners and Users for service bookings. Therefore, Beauty Bell is not responsible for any acts, omissions, or losses occurring between you and the User.
4.2. You are fully responsible for the execution of the Partner Services you provide to Users, including but not limited to service quality, tool cleanliness, punctuality, and professionalism at work.
4.3. Beauty Bell reserves the right to act as a mediator in the event of a dispute between you and the User. In such a case, Beauty Bell has the right to hear statements from both parties, conduct reviews, and make a resolution decision deemed most fair.
4.4. If mediation fails, the dispute shall be resolved in accordance with the Applicable Laws of the Republic of Indonesia.
4.5. Beauty Bell provides a two-way review feature, where Users can rate Partners, and Partners can also rate Users after services are completed. These reviews are used to maintain quality and safety within the Beauty Bell platform.
- PARTNER ACCOUNT
Partner Account Registration
4.6. To access The Beauty Bell services as a Partner, you must register and create an account (“Partner Account”) in The Beauty Bell Application.
4.7. During the registration process, you will be required to provide accurate, complete, and up-to-date data and documents, including but not limited to: full name, email address, personal mobile number, bank account in the same name, identity card (KTP), personal photo, and portfolio or proof of skills relevant to the beauty services you provide.
4.8. After registration, The Beauty Bell Team will manually review and verify all information and documents you provide. Once the verification process is complete and approved, the system will create a Partner Account for you, which can be used to receive orders and provide Beauty Services to Users through The Beauty Bell Application.
4.9. A Partner Account can only be linked to one unique mobile phone number. You cannot create more than one account using the same number, and each account is personal and non-transferable.
4.10. The Beauty Bell reserves the right to reject or delay registration if discrepancies, incomplete information, or indications of data misuse are found. In such cases, registration cannot proceed, and the prospective Partner may not reapply using the same data.
4.11. Registration as a Partner is free of charge.
4.12. A Partner Account is only intended for individuals. The use of one account by more than one person or for the benefit of groups, salons, or other entities is not permitted.
Partner Account
4.13. Every prospective Partner must register through The Beauty Bell Application to access the available services and features for Partners.
4.14. One (1) mobile number can only be used to register one (1) Partner Account and cannot be reused to register another account.
4.15. A Partner Account is personal and cannot be transferred, lent, sold, or used by another party for any reason. If it is found that the account is being used by another person, whether with or without the Partner’s consent, all risks and losses arising shall be the Partner’s sole responsibility.
4.16. The Beauty Bell reserves the right to temporarily suspend a Partner’s account if indications of misuse, violation of the Terms of Use, or unauthorized use by another party are found.
4.17. All activities and transactions conducted through the Partner Account shall be deemed valid actions by the Partner unless evidence shows a violation or misuse.
4.18. The Partner is fully responsible for maintaining the security and confidentiality of account data, including username, email address, and registered phone number. The Beauty Bell is not liable for losses arising from the Partner’s negligence in maintaining account security.
4.19. If the Partner becomes aware of or suspects unauthorized use of their Account, the Partner must immediately report it to The Beauty Bell’s team through the application or other official channels. The Beauty Bell reserves the right to take necessary actions to address such unauthorized use, including temporary suspension of the account during investigation.
4.20. Partners are prohibited from using User (customer) accounts, either personal or belonging to others, to order or receive beauty services from themselves.
4.21. Partner Accounts and User Accounts are separate and cannot be used simultaneously for two different roles within one account.
Application Updates
4.22. The Beauty Bell may from time to time develop the Partner Application, including but not limited to modifications, fixes, improvements, updates, feature additions, and system enhancements (“Update”) to provide the best experience for Partners using Beauty Bell Services.
Updates may require action from the Partner to download and install the latest version through the app store (Play Store/App Store) before the Application can be used optimally.
Please note that some or all functions of the Beauty Bell Application may not operate normally or may be unusable if the Partner does not perform the Update.
The Beauty Bell does not guarantee that each Update will be available for all types of mobile devices or operating systems, nor does it guarantee that the Update version will be compatible with the Partner’s device specifications.
5. USE OF BEAUTY BELL SERVICES BY PARTNERS
5.1 The Beauty Bell application and all Beauty Bell services, including but not limited to the name, logo, program code, design, trademarks, technology, processes, and business model, are protected by applicable copyrights, trademarks, patents, and/or other intellectual property rights and are the property of The Beauty Bell.
5.2 The Beauty Bell grants the Partner a limited, non-exclusive, revocable, and non-transferable license (without the right to sublicense) to download, access, and use the Beauty Bell Application only on registered mobile devices, solely for the purpose of receiving and managing orders from Users.
5.3 Partners are not permitted to duplicate, modify, sell, distribute, or copy any part or all of the application content, nor use the Beauty Bell Application for any purpose other than those specified.
5.4 Partners are prohibited from promoting personal social media accounts, personal contact numbers, or other external links within the Beauty Bell platform, including in profile descriptions, service photos, or communications with users through the application.
5.5 Partners are fully responsible for the content, photos, and service descriptions uploaded through the Beauty Bell Application, including their accuracy, authenticity, and compliance with applicable laws.
5.6 The Beauty Bell reserves the right to temporarily deactivate a Partner’s account if any violation of the provisions in this section or indication of misuse of the Beauty Bell Application is found.
6. YOUR MOBILE DEVICE
6.1 Your access to the Beauty Bell Application can only be made through a mobile device. You are responsible for ensuring that the mobile device used has an operating system and
specifications compatible with the Beauty Bell application and that you are using the latest version of the application. Beauty Bell is not responsible if the service cannot be used optimally due to an incompatible or outdated device.
6.2 You are fully responsible for the procurement and use of your mobile device, including but not limited to its purchase, maintenance, and security. Beauty Bell may provide technical guidance or assistance related to application usage issues, but the primary responsibility for the device remains with you.
6.3 All costs related to internet data usage, calls, or text messages arising from the use of the Beauty Bell application are entirely your responsibility. You understand that the use of the application may consume significant data depending on the service activities performed.
6.4 If your mobile device is lost, stolen, damaged, or no longer in your possession, which could potentially expose access to your account, you must immediately notify Beauty Bell.
We will temporarily deactivate your account and provide guidance for the re-verification or account recovery process.
6.5 You can only access your account through one active device using the phone number registered in the Beauty Bell system. You are prohibited from lending, renting, or transferring your mobile device to another party to access your account without written consent from Beauty Bell.
6.6 If it is found that your account is accessed through another device without authorization or by an unauthorized party, Beauty Bell reserves the right to temporarily deactivate your account until the identity verification process is completed.
7. YOUR RELATIONSHIP WITH THE BEAUTY BELL
7.1 Your relationship with The Beauty Bell is that of an independent partnership. You expressly understand and agree that this agreement is subject to the applicable laws and regulations in Indonesia, including provisions regarding Micro, Small, and Medium Enterprises (MSMEs) and other regulations governing partnership relationships. There is no employment, joint venture, partnership, agency, or representative relationship between you and The Beauty Bell.
7.2 You acknowledge that The Beauty Bell does not have and does not seek to have control in any form over your activities as a Partner. You have full freedom to determine your working hours, set service prices, and accept or reject orders from Users.
7.3 You have the right to activate or deactivate your account at any time and may stop using the Beauty Bell Application without penalty or additional obligations.
7.4 As an independent Partner, you are free to conduct other jobs or businesses outside the Beauty Bell platform, as long as it does not violate the terms of this agreement or applicable laws.
7.5 The Beauty Bell acts solely as a digital platform that connects beauty service providers (Partners) with Users and is not responsible for the results, quality, or execution of services provided by Partners to Users.
8. FINANCIAL TERMS
8.1 Partners must have a personal bank account under the same name as registered in the account data, using the Indonesian Rupiah (IDR) currency as required by Indonesian law.
8.2 All transaction results from users will be temporarily stored in the Beauty Bell digital wallet system and can be withdrawn by the Partner to their registered bank account.
Withdrawals are made through the official payment service provider, Xendit, in accordance with applicable terms and conditions.
8.3 Beauty Bell does not charge any fees for fund withdrawals by Partners. However, administrative or deduction fees that appear originate from the payment service provider (Xendit), not from Beauty Bell.
8.4 Partners are fully responsible for the accuracy of the bank account information provided.
Input errors, inactive accounts, or misuse of accounts by other parties are the sole responsibility of the Partner.
8.5 Beauty Bell reserves the right to delay or refuse fund disbursement if there is suspected account misuse, violation of usage terms, fraud, or unlawful activity until the verification or investigation process is completed.
8.6 Beauty Bell has no affiliation with any particular bank or financial institution and does not provide recommendations regarding which accounts to use.
Partner Application
The Beauty Bell Application is provided free of charge for Partners to access and receive orders from customers. Partners and customers use the same application, and access via the website is not available.
After registering, Partners must wait for the verification process from the Beauty Bell team before their account can be activated and start receiving orders. Beauty Bell does not charge any fees for using this application.
TERMS REGARDING RATES AND PAYMENTS
8.7 Service Rates
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Partners (Beauty Artists) have full rights to determine their own service rates, including but not limited to makeup, nail, hair, or other beauty treatment services.
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Partners may add reasonable additional fees, such as transportation, tools, or out-of-area service fees, as long as these are clearly communicated to users through the application.
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All tax obligations arising from transactions within the application are the responsibility of each Partner.
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Beauty Bell reserves the right to adjust the display of rates in the application only under special conditions, such as the implementation of promotions, discounts, or technical corrections necessary for user convenience.
8.8 Payments and Digital Wallet
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All user payments are made cashlessly through the payment system available in the Beauty Bell application.
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Transaction proceeds will first enter the Partner’s Digital Wallet in the Beauty Bell application before they can be withdrawn to the Partner’s personal bank account.
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Beauty Bell does not take any cuts or commissions from the Partner’s earnings. However, transfer or processing fees charged by the payment service provider (e.g., Xendit) will apply according to the provider’s terms.
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Partners may withdraw funds from their Digital Wallet to their personal account at any time, in accordance with applicable procedures and minimum withdrawal limits.
8.9 Payment Verification and Adjustment
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Beauty Bell will verify user payments before the funds are transferred to the Partner’s Digital Wallet.
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Beauty Bell reserves the right, as permitted by applicable law, to withhold or cancel payments if there are indications of transaction errors, term violations, or user complaints under review.
8.10 Transparency and Updates
Beauty Bell may, with reasonable prior notice, update the components or calculation mechanisms of rates, service fees, or fund withdrawal policies in accordance with applicable laws and the platform’s operational needs.
8.11 Beauty Bell Service Fee
Beauty Bell reserves the right to charge Users a service fee to support the operation, development, and maintenance of the Beauty Bell application system (“Beauty Bell Service Fee”).
The Beauty Bell Service Fee is not deducted from the Partner’s (Beauty Artist’s) income but is added to the final price paid by the User when ordering a service through the Beauty Bell application.
The amount of the Beauty Bell Service Fee is determined solely by Beauty Bell and may be updated from time to time with reasonable prior notice to Users.
All Beauty Bell Service Fees that have been paid are non-refundable, except in cases of proven error by Beauty Bell.
Beauty Bell Partner Wallet
1. Use of Partner Wallet
When using Beauty Bell Services and providing Beauty Services to Customers, Partners will gain access to the Beauty Bell Partner Wallet (“Partner Wallet”) feature to facilitate all earning receipt and withdrawal activities. Partners hereby consent to Beauty Bell providing, managing, and processing transactions through the Partner Wallet.
2. Function of Partner Wallet
The Partner Wallet serves as a temporary storage place for customer payments for services completed by the Partner. These funds can be withdrawn to the Partner’s personal bank account in accordance with applicable terms.
3. Fund Withdrawal
a. Partners may manually withdraw funds at any time through the Beauty Bell application.
b. Withdrawals can only be made to a bank account under the same name as registered in the Beauty Bell account.
c. There is no time limit for storing balances in the Partner Wallet. Balances may be stored indefinitely as long as the Partner’s account remains active.
4. Freezing and Fund Security
a. If there are suspicions of unusual activity, fraud, violations, or disputes between Partners and Customers, Beauty Bell reserves the right to temporarily freeze the Partner Wallet balance until the issue is resolved.
b. During the freeze period, the Partner’s funds will remain recorded and will not be used for any purpose other than resolving the case.
5. Fees and Deductions
a. Beauty Bell does not make any deductions from the Partner’s income credited to the Partner Wallet.
b. Transaction or processing fees are only charged by the payment service provider (e.g., Xendit) according to their respective policies.
c. All tax obligations related to income are the sole responsibility of the Partner.
6. Feature Limitations
The Partner Wallet is only used as a medium for receiving and withdrawing earnings. It cannot be used for promotions, cashback, top-ups, or other transactions outside Beauty Bell services.
7. Data Security and Authorization
By using the Partner Wallet, Partners authorize Beauty Bell to process personal and transactional data in accordance with Beauty Bell’s Privacy Policy, for the purpose of payment system implementation and security.
POWER OF ATTORNEY
8.13 Subject to the provisions of these Beauty Bell Partner Terms of Use, the Partner hereby grants authority to The Beauty Bell and/or payment service provider partners cooperating with Beauty Bell (including but not limited to Xendit) to manage the Partner Wallet, including but not limited to making deductions, debits, and/or balance adjustments in the Partner Wallet as stipulated in these Terms of Use, insofar as permitted and in accordance with applicable laws and regulations.
8.14 The Beauty Bell and/or the appointed party (including Xendit) have the right to give instructions or take actions in managing the Partner Wallet balance in the event of: a. a refund to the customer,
b. a transaction or payment error,
c. a violation of Beauty Bell’s terms,
d. the result of a dispute resolution between the partner and the customer, or e. other legitimate reasons based on law or Beauty Bell’s policy.
All deductions or balance adjustments will be carried out with prior notification to the Partner through the application or Beauty Bell’s official communication channels.
8.15 The authority granted by the Partner to The Beauty Bell and/or Xendit is permanent and cannot be unilaterally revoked as long as the Partner’s account remains active and there is a balance in the Partner Wallet. This authority will automatically terminate once the Partner’s account is deactivated and all balances have been withdrawn.
The Partner hereby agrees that part of the balance management process is carried out automatically by the Beauty Bell/Xendit system; however, The Beauty Bell reserves the right to perform manual actions in the event of transaction issues or disputes between the Partner and customers.
This power of attorney shall not terminate for any reason as stipulated in Articles 1813, 1814, and 1816 of the Indonesian Civil Code, except as otherwise provided in the termination provisions of these Beauty Bell Partner Terms of Use.
TAX
The Partner is fully responsible for any tax obligations arising from income earned through the use of Beauty Bell services. Beauty Bell does not withhold, deposit, or report any tax on behalf of the Partner, but all activities remain subject to applicable tax regulations.
- CONTENT, INFORMATION, AND PROMOTION
9.1 Content, features, or promotional materials displayed in the Beauty Bell Application may be created by the Beauty Bell team or directly by the Partner (Beauty Artist). In the event that such content is created by the Partner, full responsibility lies with the Partner, while Beauty Bell only serves as a platform provider to display such content.
9.2 Beauty Bell or Partners collaborating with Beauty Bell may create or offer certain promotions that can be used by application users. Promotions created by Beauty Bell only apply to Partners who agree to participate in such promotions.
9.3 Promotions created by Partners will appear directly in the Application without prior verification. However, the Partner is fully responsible for the content, authenticity, and accuracy of such promotions.
9.4 Partners must use promotions in accordance with the provisions and purposes of such promotions and are prohibited from misusing, duplicating, cashing out, transferring, using for unreasonable commercial purposes, or gaining excessive benefits in any form or manner.
9.5 Partners understand that each promotion has a limited validity period and cannot be exchanged for cash unless expressly stated otherwise by Beauty Bell.
9.6 If any misleading, non-compliant, or inappropriate content or promotion is found that contradicts Beauty Bell’s values, Beauty Bell has the right to issue a warning to the Partner and request modification or removal of such content.
9.7 Partners are strictly prohibited from using the Beauty Bell Application to promote personal social media accounts in any form, including through photos, service descriptions, or promotional messages.
- PARTNER RESPONSIBILITIES
10.1 Partners are fully responsible for the decisions and actions taken in using the Beauty Bell application, including in providing beauty services to customers. Partners must use the Beauty Bell application and services responsibly and refrain from any unlawful acts, including but not limited to fraud, copyright infringement, defamation, or other activities that may harm others or damage Beauty Bell’s reputation.
10.2 The Partner hereby agrees to indemnify and hold harmless Beauty Bell, including its affiliates, employees, and other related parties, from any claims, demands, losses, or expenses arising from:
a. violations of these Terms of Use or applicable laws; b. services provided by the Partner to customers;
c. use of the Beauty Bell application in a manner inconsistent with these Terms; d. negligence or error by the Partner causing harm to customers or other parties.
Beauty Bell reserves the right to adjust or deduct the Partner Wallet balance in the event of loss or refund caused by the Partner’s fault.
10.3 The Partner is recognized as an independent partner (not an employee of Beauty Bell) and is responsible for all activities, income, and tax obligations in accordance with applicable laws.
10.4 If a Partner frequently cancels services without an acceptable reason or fails to attend scheduled appointments with customers, Beauty Bell reserves the right to issue a warning or temporarily suspend the account.
10.5 Any complaints or disputes between customers and Partners must first be resolved directly between both parties. If no agreement is reached, Beauty Bell may assist as a mediator to find the best solution but is not obliged to bear any loss from either party.
- LIMITATION OF BEAUTY BELL’S LIABILITY
11.1 Beauty Bell provides the application on an “as is” basis. To the extent permitted by applicable law, Beauty Bell makes no warranties that the reliability, timeliness, quality, availability, or security of the application will always meet the Partner’s needs and expectations.
11.2 Beauty Bell is not responsible for losses or damages arising from: a. mistakes or negligence by the Partner in using the application or providing services to customers;
b. violations of applicable law; or
c. system disruptions, network errors, delays, data transmission failures, device damage, or other issues related to the internet or electronic devices.
11.3 Beauty Bell acts solely as an intermediary between customers and Partners. Any issues, complaints, or disputes between customers and Partners are the sole responsibility of both parties. Beauty Bell may facilitate communication between customers and Partners but does not act as a mediator or party obliged to provide compensation.
11.4 Beauty Bell has no obligation to take legal action on behalf of either Partners or customers.
11.5 To the extent permitted by applicable law, Beauty Bell is not liable for indirect losses, loss of income, loss of customers, loss of opportunity, loss of data, or reputational damage arising from the use of the application or services.
11.6 The maximum liability of Beauty Bell for any claim arising from or related to the use of the application and services shall not exceed the service fees received by Beauty Bell from the related transaction within six (6) months prior to the event giving rise to the claim.
11.7 Any claim against Beauty Bell must be submitted in writing within one (1) day from the date of the incident. After such period, the claim shall be deemed null and void, and Beauty Bell shall have no obligation to follow up.
17. YOUR STATEMENT
17.1 You represent and warrant that you are at least 18 (eighteen) years old, or are married and not under guardianship or curatorship, and legally have the capacity to bind yourself to
these Partner Terms of Use.
If you are under 18 (eighteen) years old but still proceed with registration, you declare that such action has been approved by your parent or guardian.
17.2 You understand and agree that registration as a Beauty Bell Partner can be based on your personal skills in the field of beauty. Certificates or business licenses are not mandatory but may serve as added value in your profile on the Beauty Bell application.
17.3 You understand and agree to use the Beauty Bell application only for lawful purposes, namely to offer and provide professional beauty services. You shall not use the application to:
create or accept fake orders,
provide misleading information,
perform actions that may harm others, or
offer services that violate the law, including medical or injection services without proper authorization.
17.4 You understand that all risks arising from the use of the Beauty Bell application, including but not limited to system disruptions, account hacking, transaction errors, or device damage, are entirely your responsibility.
You hereby release Beauty Bell from any claims, demands, or compensation arising from such risks.
17.5 You acknowledge that Beauty Bell is a technology platform, not a salon, agency, beauty service provider, or employer of Partners. All beauty services provided through the Beauty Bell application are carried out independently by Partners, in their own name and under their personal responsibility.
17.6 By continuing to access and use the Beauty Bell application, you declare that you have read, understood, and agreed to all Partner Terms of Use, including all additional policies and future updates that will be notified through the application.
If you do not agree with any part of these Terms, you must immediately stop using the Beauty Bell application.
18. EVENTS BEYOND THE CONTROL OF BEAUTY BELL
The Partner Application may experience disruptions or interruptions due to events beyond the control of Beauty Bell ("Events Beyond Our Control"), including but not limited to natural disasters, power outages, internet or telecommunications network disruptions, government policies or regulations, wars, riots, or other similar events.
In the event of an Event Beyond Our Control, Beauty Bell shall not be liable for any delays, failures, or disruptions in service performance, including order delays, transaction cancellations, or system errors that may occur as a result of such conditions.
You hereby understand and agree to release Beauty Bell from all forms of claims and liability arising from events caused by Events Beyond Our Control.
Nevertheless, Beauty Bell will make every effort to restore the system and notify Partners of such conditions through the application so that operational activities can return to normal as soon as possible.
19. TERM AND TERMINATION
19.1 These Partner Terms of Use shall automatically take effect from the moment you agree to the Terms and Conditions as a Beauty Bell Partner and shall remain in force as long as you actively use the Beauty Bell Partner Application.
19.2 Beauty Bell reserves the right to terminate cooperation and deactivate the Partner’s account immediately without prior notice if any of the following occur: a. The Partner violates the Partner Terms of Use, Policies, or Special Conditions applicable at Beauty Bell;
b. The Partner misuses the application, including but not limited to fraud, fake orders, or actions that harm other users;
c. The Partner commits harassment, violence, or unprofessional behavior toward customers; d. The Partner remains inactive for an extended period or repeatedly rejects orders; and/or e. The Partner is involved in unlawful acts or receives a criminal conviction from a court.
19.3 Upon termination, the Partner must:
a. Delete the Beauty Bell Application from their device; b. Cease all activities as a Partner on the Beauty Bell platform; and c. Settle all outstanding obligations to Beauty Bell (including payments or refunds, if any) before the account is permanently deactivated.
19.4 The Partner may terminate cooperation at any time by deleting their account from the Beauty Bell Application. However, any obligations arising before the account deletion remain the Partner’s full responsibility.
19.5 After termination, there shall be no further rights or obligations between the Partner and Beauty Bell under these Terms of Use, except for any obligations that remain outstanding.
19.6 The parties agree to waive the provisions of Article 1266 of the Indonesian Civil Code, so the termination of this agreement does not require a court order or ruling.
20. PRIVACY
20.1 The collection, storage, processing, use, and protection of your Personal Information—
including but not limited to your name, email address, phone number, profile photo, and information about the services you provide—are subject to the Beauty Bell Privacy Policy, which forms an inseparable part of these Partner Terms of Use.
20.2 All Partner personal data is stored and managed directly by Beauty Bell and is not shared with third parties for commercial, promotional, or other purposes outside the operation of the application services.
20.3 Partners have the right to access and update some of their personal data through the features available in the Beauty Bell application, as long as it does not violate security policies or applicable laws.
20.4 While Partners have access to customer personal information (including but not limited to names, phone numbers, addresses, or order data), they must maintain the confidentiality of such information and use it only for service purposes within the Beauty Bell platform.
20.5 Beauty Bell shall not be responsible for any misuse, leakage, or privacy violations caused by the actions or negligence of the Partner. In such cases, full responsibility lies with the respective Partner.
21. DISPUTE RESOLUTION
21.1 These Partner Terms of Use, and any and all disputes arising from or related to these Terms of Use (including alleged violations or objections to the validity or enforceability of these Terms or any provision herein), shall be governed by the applicable laws of the Republic of Indonesia.
21.2 Any and all disputes arising from or related to these Partner Terms of Use shall first be resolved through deliberation between the Partner and Beauty Bell.
21.3 If the dispute cannot be resolved through deliberation within 30 (thirty) calendar days, the Parties agree to resolve the dispute through internal mediation or an independent mediator appointed by Beauty Bell.
21.4 If the mediation process referred to in Article 21.3 does not result in an agreement, the Parties agree to resolve the dispute through the competent court within the jurisdiction of the Republic of Indonesia.
21.5 Beauty Bell reserves the right to file reports, claims, or lawsuits—civil or criminal—to the competent authorities within the jurisdiction of the Republic of Indonesia in the event of serious violations or actions causing harm to Beauty Bell, users, or other related parties.
22. GENERAL PROVISIONS
22.1 You understand and agree that these Partner Terms of Use constitute a valid and legally binding electronic agreement. By clicking the “I Agree” button upon your first login to the Beauty Bell Account, you provide active consent to be bound by all provisions herein.
22.2 You shall not raise objections or challenges to the validity of these Partner Terms of Use made in electronic form.
22.3 You may not transfer any rights or obligations under these Partner Terms of Use without the prior written consent of Beauty Bell. However, Beauty Bell may transfer some or all of its rights to another party with at least 7 (seven) days' prior written notice to you through official communication channels.
22.4 Each right held by the Parties under these Partner Terms of Use is cumulative and does not exclude any other rights provided by applicable law. No delay or failure in exercising a right shall be deemed a waiver of such right unless made in writing.
22.5 These Partner Terms of Use shall cease to apply after the cooperation between you and Beauty Bell ends, except for provisions explicitly stated to remain in effect, including but not limited to confidentiality, intellectual property rights, and dispute resolution.
22.6 If any provision in this agreement is unenforceable, it shall not affect the validity of the remaining provisions.
22.7 You declare that you have read, understood, and agreed to all contents of these Partner Terms of Use. These Terms constitute the complete statement replacing all previous communications, agreements, or understandings, whether oral or written.
22.8 If there are amendments to the Partner Terms of Use, Beauty Bell will notify you of such changes in a reasonable manner, including through discussions with partner representatives before the implementation of material changes.
22.9 You understand that you are responsible for reading and reviewing the Partner Terms of Use periodically. However, Beauty Bell will display a summary of important changes on the partner dashboard to help you better understand them.
22.10 Beauty Bell may provide notifications or information to you through the Beauty Bell application and/or through the official WhatsApp number registered to your account.
23. HOW TO CONTACT US
If a Partner has questions, complaints, or needs assistance related to the use of the Beauty Bell application, they may contact Beauty Bell’s official support team through one of the following channels:
Email: [email protected]
WhatsApp: +62 851-9434-9445
Operating hours: Monday – Friday, 09.00 – 17.00 WIB
Beauty Bell will strive to respond as quickly as possible to every inquiry or report received.
Partners may also contact Beauty Bell at any time for clarification or technical assistance related to services, application usage, or partnership terms.
Thus, this Partnership Agreement is made and agreed upon by both parties in a conscious state, without any pressure, coercion, or influence from any party.
By agreeing to this agreement digitally, both parties declare that they have read, understood, and fully accepted all the contents and terms stated in this Partnership Agreement to be carried out in good faith.
This agreement is made and agreed upon electronically/digitally through the Beauty Bell system. This electronic document has the same legal force as a physical document, and its copies are stored digitally by both Beauty Bell and the Partner as valid proof of agreement.
Digitally executed in Jakarta, October 15, 2025