Support & Help

We're here to help. For any questions about bookings, payments, or your account, contact us below.

Contact Support

Email Support

We typically respond within 24–48 hours.

Delete Your Account

To permanently delete your BeautyBell account from within the app:

1. Open the app and sign in
2. Go to Profile → Settings → Account
3. Select Delete account and follow the confirmation steps

If you can’t access the app, email us at [email protected] with the subject line:

Data Deletion Details

What will be deleted

• Your profile and authentication data
• Preferences
• Saved addresses
• Device tokens
• Uploaded media

What may be retained

Certain booking and payment records may be retained where required for legal, tax, or fraud‑prevention purposes (typically up to 5 years).

Once these obligations end, all remaining data is securely deleted.