Support

Get Help

We're here to help! Beauty Bell provides support for all users of our platform.

Frequently Asked Questions

For Customers

How do I book a service?
Download our app and browse verified beauty artists in your area.

Is payment secure?
Yes, all payments are processed through our secure escrow system.

What if I need to cancel?
Check our cancellation policy in your booking details.

For Artists

How do I join as an artist?
Apply through our app with your credentials and portfolio.

How do I get paid?
Payments are released from escrow after service completion.

What areas do you serve?
We're currently available in Indonesia with plans to expand.

Contact Support

Email Support

Response Times

Report Issues

If you encounter problems with:

Please contact us immediately with detailed information.

Community Guidelines

We maintain a safe and respectful platform for all users. Report any violations of our community standards.

For immediate assistance, please use the in-app support feature or email us at [email protected]

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